Philips SE6591B/17 DECT Series 2-line Cordless Phone with Answering Machine (Black)

Product Description

The SE6591B cordless phone by philips uses DECT 6.0 technology that offers a crisp and clear sound for all your phone conversations. Enjoy high quality conversations with philips Enhanced High Def Voice. The sophisticated technology, high-quality speaker and real acoustic chamber of the Enhanced High Def Voice, bring each of your phone conversations to a superb level of clarity. The phone can store up to 200 names giving you the convenience of storing phone numbers for friends and family in one place. The full color LCD display screen and brightly lit keypad make it easy to dial outgoing calls and see names and numbers of incoming calls. The phone features a variety of polyphonic ring tones allowing you to match specific rings for family and friends. Use the speakerphone located on the base and handset to enjoy the convenience of talking hands free. Never miss a call with the digital answering machine. The answering machine can record up to 30-minutes of talk time and features a message-counter on the docking station so you know how many new messages you have. The docking station also has a keypad for greater dialing flexibility. The SE6591B is capable of connecting up to 8 handsets.

Philips/Dect...think it would be the best/newest portable phone system. Wrong ..it it the worst. Lousy handsets..no volume control. Even the base units volume adjustment is poor. Don't waste your money or time. I should have listened to the neg postings that I read prior to purchasing the system. Anyone want this unit??? You can have it.


This phone looks good - but that is where the positive feedback ends. The sound quality was horrible, the buttons would not function, the ringers were very unprofessional. This phone was quickly returned.


I read many interviews to find the best 2-line DECT on the market. I looked at this SE659 for months and bought it with a second handset a few months after it came available. After three weeks of continuous use I found it nearly unusable because of a confusing and poorly engineered user interface. My rule of thumb is that if my team can't use the phones and communicate it is a loss to our business.

I love European engineering and like the quality of build with the phones. The sound was generally excellent with reception beyond the range of my current 5.8MHz Panasonic 2-Line set. I had the occasional static after inserting a Plantronics headset but it quieted down after a minute or two.

I liked the common phonebook and the ability to setup two remote voice mail services for `message waiting' indicators. It worked with Vonage and TMobile VOIP. I liked the OLED color screens.

Here's where it falls down: Time after time I would see team members try to answer a phone call and they would press the most obvious button, only to get a dial tone which they couldn't close as the other call went to voice mail. This happened to many people of reasonable intelligence.

Another mis-engineered `feature' occurs once a message is on voice mail. The handset appears to give no other choice than to call voice mail with no obvious means to exit the menu for other functions. Perhaps there is an argument that I'm used to my current handset but I really wanted this to work. I read the manual and learned the idiosyncrasies but found myself as frustrated as the rest of our team after a couple weeks.

I don't like to turn new stock into returns. The scratchy headset connection was cause for RMA-but the real problem here is a counter-intuitive user interface. It may feel nice in the hand...but the proof of the pudding is still in the eating.



I'd been waiting for a good phone replacement system for over a year that had the capability of 2 lines & had DECT 6.0 technology. I'd read just about everyone's reviews on this system & the majority of people thought it had excellent sound quality since it was made by "Phillips".

Pros:
It is small & compact on a desk-doesn't take up too much room.
Easy to understand system set up & programability.
You have the ability to add more handsets at a later date.
It's great to be able to pick up messages from any handset.
And it's great for a "2 office" home where 2 separate lines are used all the time.

Cons:
It's pricey for how it's made. It's not the best quality phone. Other systems I've had with similar keypad material-the rubber keypad numbers eventually wear off with use. The most important item that I researched & also what helped me to make a decision to purchase this was everyone's opinion that the "sound quality" was excellent. The answering machine recordings as well as talking to someone on the phone sounds like you are either in an echo chamber or under water. You have to listen to the recording several times to catch what people are saying. And I don't need a hearing aid! This was very disappointing. Philips needs to go back to the drawing board & redesign a few things like installing higher quality speakers & keypads! I hope that this helps you in your decision process.





I'm impressed, unlike some reviewers my experience to date with this system has been exactly what I wanted and needed. I ordered this unit with two additional handsets to replace an older Panasonic 5.8Ghz two line system. Like other reviewers I found the features and specs exactly what I was looking for. To date the performance of the base and the handsets has been outstanding. For my home/office use I wanted a handset on the base and not a corded phone on the base as seems to be the case on many two line phone systems currently available.

Installation and setup was incredibly easy with auto handset registration. Note that handsets should be charge for 24 hours before normal use. However the batteries that come with the system will power on the handset immediately after insertion and begin to search for the base so you may want to plug in the base first before activating the handsets. The handsets will be assigned a consecutive number for easy identification but this can be easily changed later.

The clarity with DECT 6.0 is excellent. The equipment both handsets and base not only appeal with their aesthetics but both are light weight and do not consume excessive space like older multi handset and base units. I am not using the wall mount so I cannot comment on its usefulness.

The speaker function on the handsets is impressive, loud and clear which helps my wife who has sever hearing damage. The base speaker is also good. I have not had any issues with dialing or the keypad keys on the base as some reviewers complained about. The LCD readouts on both the handsets and base make sense and are easy to read and use. The color background is an appealing novelty but not of any real benefit. It is easy to make snap judgments about the quality of signals but I have found this is often dependent on the calling or receiving parties line or phone, especially cell phones. Having tested and knowing what the line or reception quality was at the other end of a given call I was able to see really how well this system and these handsets work. Excellent in my experience.

There are a lot of great features and I'm sure from reading other reviews that some folks are not aware that they can do things they think the system doesn't allow. I guess we all hate to read manuals but this system is easy enough that my wife has worked most of it out without reading anything at all because she really hates manuals.

The handsets use rechargeable AAA batteries which is a huge plus over those outrageously expensive proprietary batteries of older systems. Everybody has different needs, use their systems in different was and will have different opinions. Still I recommend that if you currently have a home/office two line phone system requirement then the Philips SE6591B/17 base and SE6590 handsets are worth evaluating against any other two line options available to see if they suit your needs as they have mine.

On my wish list is wireless for using a Bluetooth headset with the system.


I can't say I'm terribly impressed. The phone lacks quality of design, both in hardware and software. The software is unintuitive and reminds me of something written in 1995. The hardware is uninspired and doesn't confirm well to the hand and ear. Call quality is acceptable, but nothing spectacular. Nothing thrilling here; just another boring phone.


I was very disappointed with this product, and I had to return it (and I hardly ever return ANYTHING). I was looking for a 2-line phone that could handle 6 extensions, has an answering machine, and was a Dect 6.0 that wouldn't interfere with my wireless computer network -- my 900 MHz phone near my computer crackles like crazy so I have to go into another room to use it! This system fit the bill for me, and I thought the color display was cool. Problem is that the color display is next to useless because all you can do is choose from 3 pictures for your background, and when you make or answer a call, it goes to a gray screen. So much for the cool color screen. There was a big problem with the quality, too. The phone crackled, and the answering machine crackled (like a bad speaker). Thought this was supposed to be a super high-def speaker?! Nope. Not clear AT ALL. The biggest problem for me, though, was that this phone DOESN'T HAVE AUTO-ANSWER! That means you HAVE to press a button to answer a call -- you can't just pick up the phone to answer it. For someone that is used to just picking up the phone to answer it, this means that I will get a loud, ringing phone in my ear until I remember to press the stupid button. While there is USUALLY an auto-answer option you can choose via the menu on most phone systems, there isn't that option on this phone. Strange, considering that there IS an auto-HANGUP option (where you can hang up the phone and not press a button to disconnect the call). Auto-answer just seems very basic to me, and would especially be annoying for my husband, who has bad vision and wouldn't want to search for that little button every time he answers a call.

For those reasons, I decided to return this system and look for something else.


I've been waiting for a 2-line DECT phone to hit the market and this one had all of the features that I wanted with the possible exception of a Bluetooth interface.

Likes:

- There are discreet keys for speaker and mute on both the desk unit and the handset. This is much better than trying to get to these features through soft keys.

- The voice quality and handset range is excellent. The DECT technology did not interfere with any wireless network devices and there was no interference whatsoever heard on the phone.

- The speaker phone and microphone quality were very good, although the speaker phone volume is a bit weak and needs to be operated at the maximum volume level to be useful.

- Having both the deskset and handset keypads is very convenient.

- The lit key surrounds are nice.

Dislikes:

- Not having seen one in person, I was a little surprised at the size of the unit. This is a very compact and lightweight unit with a smallish display and tiny screen text fonts.

- The buttons are made of a soft material but have smooth slippery surfaces that aren't as pleasant to use as most rubber-type keypads.

- The setup functions are rather clumsy in their execution, but otherwise get the job done.

Deal Breakers (for me at least):

- On the deskset keypad, there is an annoying delay from when you press the key to when the number is accepted by the phone. For me, this often resulted in dropped number entries and miss-dials.

- The keypad feel on the handset is OK, but the keys on the deskset felt cheap to me. My particular unit had two bad keys that you had to hit very hard just to get them to register an entry, but even the other keys had no tactile feel, which just compounded the delay problem. You can set a tone to sound when you hit a key, but the phone also plays a tone when accepting the number, so you have multiple tones per keystroke - very odd.

- When a line is in use from another phone in the house, it doesn't light up the line so that you know it's in use.

I've been waiting for this phone to become available since it was first introduced at the CES show back in January and really wanted to like this product, but unfortunately just couldn't live with all of it's shortcomings and returned it. Hopefully some other manufacturers will start introducing 2-line DECT phones soon, as the underlying technology appears to be excellent. My opinion is that Philips missed the mark on this early entry.


I found this to be a quality product.
1) Sound quality is very good, especially with the XHD Sound feature enabled.
2) Sound volume is exceptional, especially on the handset.
3) Displays could be a little larger.
4) Response time on the base dial pad is a little slow, but not awful.
5) Response time on the handset dial pad is ok.
6) Range is good.
7) Every button on the handset lights up and the buttons have a good feel to them.

Something else I noticed that I like about this phone is that there is only one caller ID log and only one phone book. They are in the base only. The chordless handsets have access to the log and phone book on the base. This makes it easy to maintain the phone book and caller ID log since there is only one of each.

I just discovered two other features of this phone that I like.
If you subscribe to Caller ID and you receive a call from a number that you have in your phone book, the display will show the name from the phone book rather than the name from the incoming Caller ID.
Also, if you subscribe to Caller ID, the date and time are automatically updated from the Caller ID information.

If I could, I would change the rating to 5 stars.


This sound quality was fine, but the menus were bad and the response time on the dial pad was dreadful. I had to dial numbers over again as I would dial too fast for it. I returned it.

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About Philips SE6591B/17 DECT Series 2-line Cordless Phone with Answering Machine (Black) detail

• Color: Black
• Brand: Philips
• Model: SE6591B/17
• Dimensions: 3.90" h x 7.10" w x 8.50" l, 8.00 pounds

Features

• DECT 2-line cordless phone
• 200-name phone book
• Variety of ringtones to match with different names in phone book
• Enhanced High Def Voice provides ultimate clarity to your phone conversations
• Digital answering machine with 30-minutes record time and message counter

Read more Philips SE6591B/17 DECT Series 2-line Cordless Phone with Answering Machine (Black)

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