Saturday, June 27, 2009

Iris USOA447 IRIScan Express 2 Portable Scanner

Product Description

Scan Anywhere. Get Organized! The iriscan Express is pure portability powered by an extended software suite, so you can get things done!

Customer Buzz
It's a little slow...but if you don't have big scanner needs and just want a compact scanner for occasional use then look no further. This scanner is easy to use, light and portable.

Customer Buzz
Greatly disappointed. The software provided did not function with Vista. Would not scan. After several reinstallations, removal caused a system crash. Support is extremely weak. No guidance on website, superficial fixes to problems, very little documentation. After several days waiting for response to my email asking for help, I received direction to contact them by phone 9-5, M-F EST, as if some of us don't have to work for a living. Never received an answer to my second email. Product has been returned.

Customer Buzz
I just needed a scanner to copy receipts for submission while on the road.
This one is compact, packs easily, doesn't need a separate power supply.
I like it a lot, but have never tried the OCR feature.

Customer Buzz
I purchased this scanner with two goals in mind: first, to have a portable scanner I could take with me on business, and second, to simply convert paper documents into pdf files.
Unfortunately, I was never able to successfully meet the second goal.
If you are a person who is only trying to convert paper documents to a pdf file, and you don't have many hours of free time, then DO NOT purchase this item. If, however, you are a home-user with lots of free time to learn and understand the myriad options available, and you don't mind troubleshooting performance problems, troubleshooting software installation, etc... then this is definitely the toy you've been looking for to fritter away a couple of weekends.
I experienced numerous problems installing the software, and since there is no manual (it's on the CD and requires software installation) it was almost impossible to troubleshoot. Finally, I was able to install the software, which installed "button manager" tools in my desktop tray that I never used or needed. Next, I tried to scan a document. After literally 2 hours and 15 minutes of frustration, I was able to figure out how to scan a document (NO, I don't want to convert it to editable text, NO I don't want to enhance it, NO I don't want to automatically crop it, NO... can I just scan it, and save it as a PDF please? PLEASE??? No such thing. After hours of trying to figure out if it scans to PDF, I was never able to do it. I gave up and scanned everything in jpeg images, which created huge files. Then, the next time I tried to use the scanner, errors popped up, and I had to unplug the USB cable, plug it back in, and then fiddle around with the options to troubleshoot it. After some trial and error, I once again got it to work (had to turn off the automatic cropping feature that I don't want or need). After a month of using the scanner, it started scanning only portions of the document, leaving the remainder of the document either blank or blacked-out. I was never able to troubleshoot or fix this, since it does it only intermittently.
So I gave up, purchased a $39 flat bed scanner, installed the software in 8 minutes, and scanned to PDF files in another 5 minutes.
Now, to be fair, I'm sure this little scanner will eventually do what you want it to, but I lack the patience and the hours of free time in my job to mess around with learning the myriad different options and settings. Once again, if you want to perform a simple task, buy a simpler product.

Customer Buzz
<a href="http://www.amazon.com/review/R2N2D5ZN2GHA31">Watch Video Here: http://www.amazon.com/review/R2N2D5ZN2GHA31</a>

Customer Buzz
Finally a real portable/travel scanner for MAC OS X. Nothing powerful as no duplex (copying both side in one pass). Its small foot space and no need to have/use a clunky AC adapter makes it convenient to take when traveling. Good to great software included. Worth the price and even better when on sale or with rebate. Can be a memory hog if scanning too much.

Customer Buzz
Remember in the 1960s when you'd buy a product made in Asia that would come with English-language instructions? Well the instructions for this are even worse. It's actually a fantastic product, but I don't understand some of its features and can't gather the info I need either from the company's web site or what is included in the box. Also, WARNING: Don't lose the calibration sheet that comes with this (as I did) because just when you need the scanner to work best, it will ask for that sheet and won't work again until you insert it.

Customer Buzz
Like many Mac users I'd been frustrated in my search for a native Mac business card scanner. The IRIScan Express 2 seemed to have all the right features, and the price was right. Unfortunately, it doesn't work. Here are the issues

- Under OS 10.5.1 (and I'd bet every other release) the software crashes regularly and takes unsaved data with it
- Complex interface. I'm the guy everyone comes to for computer help, and it took me a frustrating hour to understand how to use the item
- Product activation codes that shipped with system were wrong. Was able to get them from IRIScan user support, but it took a few days. And of course before I figured out the problem was wrong codes I wasted an hour or two troubleshooting
- Compared to Cardscan for Windows, the OCR is primitive. It does OK if the card has large black type on a white background, but that's it. Different colors or unusual layouts throw it way off though Cardscan can read most of them OK.

Next step for me? I'll either use Cardscan under bootcamp and this app to move data to address book http://www.versiontracker.com/dyn/moreinfo/macosx/19177 or I'll just start entering cards manually.

If you are looking at this purely as a doc scanner and don't plan on using the OCR software, it may be OK- its small and seems well made. However, my guess is you can do better elsewhere.


Customer Buzz
It did exactly what it claimed to do. When I called their customer support i got a person not an answering machine and my question was answered. My question was the scanner wasn't working on a 2nd PC. The problem was i did not follow the installation procedures on my 2nd install, and i had to redo the install.
Overall, it works with no issues.


Customer Buzz
After reading the nasty review below I was hesistant, but then I saw all the references to another product and just figured it was a competitor. I have the iris biz card scanner and it works like they said it would, so I have had good luck with their products. I saw this portable scanner being demo'd at macworld and decided to buy at Amazon because they had the best price. It works like I expected. Its small, easy to travel with, doesnt seem slow to me when scanning and is very accurate which is most important to me. Has a bunch of software included but I prob won't use some of them, just scanning documents and business cards while traveling are my needs and it does it great. I would recommend.

Images ScreenShot


About Iris USOA447 IRIScan Express 2 Portable Scanner detail

  • Brand: Iris
  • Model: USOA447
  • ESRB Rating: Everyone 10+
  • Platforms: Windows XP, Windows 2000, Macintosh, Windows Vista, Mac OS X
  • Format: CD
  • Original language: German, English, French, Italian, Spanish
  • Dimensions: .0" h x .0" w x .0" l, .73 pounds

Features

  • Highly portable USB-connected color scanner ideal for remote projects
  • Can convert documents to PDF, Word, Email, Excel, and more
  • Included Cardiris software scans business cards into Outlook contacts; Roxio software lets you scan old photos
  • Recognizes 124 languages, including several Asian and Middle Eastern
  • Measures 1.9-by-9.7-by-1.3 inches (HxWxD); compatible with Macintosh and Windows

Read more Iris USOA447 IRIScan Express 2 Portable Scanner

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